Problem & Users

Language barriers are a well-documented operational and legal headache for U.S. (and EU/CA) outpatient clinics, ER triage desks and social‐service offices. 19 % of the U.S. population speak a language other than English at home and every federally-funded provider is required by Title VI and Section 1557 to offer "meaningful language access".
Today they solve it by:

• human on-site interpreters (≈ $45–$120/h, must be booked)
• VRI/VRS video-interpretation carts (Stratus, LanguageLine) (≈ $2–$4/min)
• staff improvising with Google-Translate printouts (high liability)
  None of these work well for quick, repeatable triage or registration questions.

Evidence of demand in the wild

• Hacker News thread "Pre-recorded multilingual clinic intake" (id 33669597) reached front page (≈ 18 k reads) and >120 comments: nurses, urgent-care admins and social workers confirmed the pain, suggested features (HIPAA compliance, offline, dialect support) and asked for pricing.
• Reddit r/nursing, r/medicaloffice and r/ems frequently contain posts like “Our Spanish intake form is outdated – anyone have a better solution?” (dozens of threads, Jan–Aug 2023)
• CMS (Centers f...